Sales Support (Temp) Location: Tanjong Pagar
44 hours per week
$12/hr
17th Jul - 15th Sep (Full Commitment)
○ Mon - Fri: 8am - 7pm
○ Sat / PH: 8am - 1pm / 2pm - 7pm
○ Sun: 8am - 7pm
Job Description:
● Taking care of the overall member experience creating the highest possible levels of
member engagement
● Room checks prior to move-in, ensuring checklists are updated and precise
● Communicating & liaising with the Sales Team to coordinate their move-in experience
● Meeting members during the move-in process, ensure they are received in a friendly
manner and perform detailed walkthroughs of the property and unit with them to get them
familiar with it and the surroundings.
● Responding to member queries via helpdesk chat, email, phone or any PMS or similar
software
● Delivering high-quality customer service, listening to members’ requests and concerns
● Showing interest, anticipate and engage with members throughout their stay experience
● Providing an exquisite post move-out experience
● Attending & hosting member events (out of hours time will be required)
● Participating and holding quarterly member feedback sessions to discover the best way to
improve our member experience
● Improving the member experience by using your member knowledge to surprise and
delight
Interested applicants please send your CV to
@rainbowdonuts R1985241